Main Provisions
Before you register at 1win, it is important to read the basic rules that define how the site works and what is expected from users. These rules are in place to keep everything secure and honest:
- Age limit. You must be at least 18 years old to use the site. The site may ask for proof of age;
- Correct personal details. When you register, you need to give accurate and current information. False details can lead to your account being blocked;
- Account security. You are responsible for keeping your login details safe and should report any suspicious activity straight away;
- One account per user. Each person can have only one account. Multiple accounts may be blocked;
- Updates to the rules. The site may change its terms. It’s a good idea to check them now and then to stay informed.
Main Rules of Bet Acceptance
You have to follow certain standards for betting on the 1win website. These are the rules that must be observed to play correctly:
- Account verification. Verification is required before placing bets;
- Sufficient balance. Bets will only be accepted if there are sufficient funds in the user’s account;
- Ban on bets cancellation. Once a bet has been confirmed, it cannot be canceled or changed;
- Responsibility for bets. The user is fully responsible for the bets placed and must play responsibly;
- Right to refuse to accept bets. The site may refuse to accept bets that are deemed suspicious or in violation of the rules.
Types of Bets
There are various betting formats, which are presented at 1win. Each type has its own features and advantages:
- Single bets. A bet on the outcome of a single event;
- Express bets. A bet on several independent events where the winnings depend on the outcome of all events;
- System bets. Betting on combinations of events, allowing you to win even if you lose one or more events;
- Virtual sports betting. Betting on simulated sporting events;
- Cybersports betting. Betting on video game competitions.
Limitations of Inclusion of Certain of the Event
To prevent abuse and increase the reliability of the calculation of expressions, the site applies restrictions. This helps to maintain fair playing conditions for all users.
- Dependent outcomes. Only one dependent outcome is allowed in express bets. If there are several dependent outcomes with low odds, they are automatically excluded;
- Event Cancellation. If an event is canceled or rescheduled, bets on it may be refunded or settled at odds of 1;
- Suspicious bets. The site reserves the right to cancel bets if foul play or rule violations are suspected;
- Responsible gaming. You should have responsible gaming behavior with tools for self-control, for example, deposit limits and self-exclusion options;
- Rules compliance. You have to comply with all platform terms and conditions. Violations may result in bets being voided and account lockout.
Live Betting Procedures
Live betting requires special attention as conditions can change during the course of an event. Below are the important points to pay attention to when playing live:
- Time of betting acceptance. Bets are accepted before or during the event, depending on the type of bet;
- Bet Confirmation. A bet is accepted after it is registered on the server and a digital confirmation is received;
- Changing odds. Odds may change in real time depending on the course of the event;
- Information responsibility. The user must independently follow up-to-date information about the event from reliable sources;
- Finalization of bets. Once a live bet has been placed, it cannot be canceled or changed.
Opening of an Account
You have to create a personal account to access all the features of the site. Look at the important elements to get started:
- Registration. The process includes selecting a registration method (via email or social networks), specifying personal data and creating a password;
- Data Confirmation. The site may request documents to verify the user’s identity;
- Limitation on the number of accounts. Only one account is allowed. Repeated registrations may result in the blocking of all linked accounts;
- Update information. It is the responsibility of the user to update their personal information in their account in a timely manner;
- Account Responsibility. User is solely responsible for the security of his/her account and all activities performed under his/her account credentials.
Anti-Fraud Policy
The 1win site strictly prohibits any form of fraud. Users are prohibited from using other people’s data, creating multiple accounts, using software to gain an unfair advantage or colluding with other players. If such actions are detected, the offender’s account may be blocked and the information passed on to the relevant authorities.
Closing of the Account
The user has the right to close their account at any time by contacting the support team. The site can also close the account in case of violation of the 1win terms and conditions, suspected fraud or for other reasons specified in the rules. When closing the account, all unfinished bets will be canceled and the remaining funds will be returned to the user after the necessary checks are made.
Deposits and Withdrawals Terms
Financial transactions on the site are subject to the following 1win terms and conditions:
- Available payment methods. The user can only use payment methods that are available on the site;
- Legality of funds. The user guarantees that the funds used are obtained legally;
- Non-cancellation of transactions. The user undertakes not to cancel or dispute the transactions made;
- Currency of Transactions. All financial transactions must be conducted in Nigerian Naira (NGN);
- Use of personal accounts. Deposits and withdrawals shall be made only from the user’s personal accounts.
Responsible Gambling
The 1win site encourages responsible gaming. Users can set limits on deposits, bets and time spent on the site. A self-exclusion feature is also available to temporarily or permanently restrict access to the account. In case of need, users can ask for help from the support team or specialized organizations.
Customer Support Service
Users can contact 1win support team through the following channels:
- Online chat: Available on the website and mobile app;
- Email: Send an email to [email protected];
- Phone: Call 8 (800) 301-77-89;
- Social Media: Contact via 1win’s official social media pages.
The support team is available 24 hours a day and is ready to help with any questions related to the use of the site.